Right of Withdrawal / Model Withdrawal Form

Withdrawal 1

Right of withdrawal

You have the right to withdraw from this contract within 14 days, preferably by giving reasons, alternatively without giving reasons.
The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of revocation, you must send us

Lignau GmbH
Mr Janis Puka
Mockauer Ring 15
04356 Leipzig

Telephone: +49 (0)172-1608120; +49 (0)202 - 519 898 60
E-mail: info@lignaushop.de

by means of a clear declaration (e.g. a letter sent by post, telephone or e-mail) of your decision to revoke this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of cancellation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Sample cancellation form
(If you wish to cancel the contract, please complete and return this form).

To:

Lignau GmbH
Mr. Janis Puka
Mockauer Ring 15
04356 Leipzig

E-mail: info@lignaushop.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
……………………..………………………………………………………………………………
Ordered on (*)/received on (*)

……………………………………………………………………………………………………...

Name of the consumer(s) ……..……………………………………………………………….
 
Address of the consumer(s) ………………………………………………………………….
 
Signature of the consumer(s) (only in the case of notification on paper)

………………………………………………………………….……
 
Date …………………………….
 
(*) Delete as applicable.